At a26gam, the privacy and security of every Pakistani player's personal data is a fundamental responsibility — not an afterthought. This Privacy Policy explains exactly what information a26gam collects, why it is collected, how it is used and stored, who it may be shared with, and what rights you hold over your own data. Please read this document carefully before creating your a26gam account or using any of our services.
This Privacy Policy ("Policy") is issued by a26gam ("we", "us", "our", "the Platform") and applies to all personal data collected and processed in connection with the a26gam website at a26gam.net and all associated gaming, sports betting, casino, payment, and customer support services provided to Pakistani players and users worldwide.
a26gam is committed to handling personal data responsibly, transparently, and in accordance with applicable data protection laws and the requirements of our international gaming licence. We recognise that Pakistani players entrust a26gam with sensitive personal and financial information, and we take that trust seriously.
By accessing the a26gam platform, registering an account, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. If you disagree with any part of this Policy, you must discontinue use of the a26gam platform and contact our support team to request account closure.
For the purposes of applicable data protection legislation, a26gam acts as the Data Controller in respect of all personal data collected and processed through the a26gam platform. As Data Controller, a26gam determines the purposes for which and the means by which personal data is processed.
Where a26gam engages third-party service providers to process personal data on its behalf — for example, payment processors such as JazzCash and EasyPaisa, or gaming software providers — those parties act as Data Processors under written contracts that require them to handle personal data securely and only in accordance with a26gam's documented instructions.
a26gam collects the following categories of personal data from Pakistani players and platform users. The specific data collected from any individual player depends on the nature of their interaction with a26gam and the stage of account registration and verification they have completed.
| Category | Specific Data Items | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, CNIC number, CNIC scan (front & back), selfie photograph | KYC verification |
| Contact Data | Pakistani mobile number, email address, city of residence (e.g. Karachi, Lahore, Islamabad) | Account registration |
| Financial Data | JazzCash / EasyPaisa account number, bank account details (HBL, UBL, Meezan), deposit and withdrawal history, USDT wallet address | Payment processing |
| Gaming Activity Data | Game history, bet amounts (PKR), wagering patterns, session duration, bonus usage, win/loss records | Ongoing platform use |
| Technical Data | IP address, device type, browser type and version, operating system, mobile network operator (Jazz, Zong, Telenor, Ufone) | Automatic collection |
| Communications Data | Live chat transcripts, email correspondence, customer support records | Customer support interactions |
| Marketing Preferences | Communication opt-in/opt-out status, preferred language, notification preferences | Account settings / registration |
a26gam does not intentionally collect special category personal data (such as health data, religious beliefs, or political opinions) unless specifically required by regulatory obligations and with appropriate legal basis.
a26gam collects personal data through the following mechanisms:
a26gam processes personal data for the following purposes. We process only the minimum data necessary for each stated purpose (the principle of data minimisation):
a26gam relies on the following legal bases when processing personal data:
a26gam does not sell personal data to third parties under any circumstances. Personal data is shared only in the following limited circumstances, and only to the extent necessary for the stated purpose:
As an internationally licensed gaming platform, a26gam may transfer personal data to servers and service providers located outside Pakistan. Where such transfers occur, a26gam ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under our licensing jurisdiction's data protection framework.
Safeguards employed by a26gam for international transfers include:
Players may request further information about the specific safeguards applicable to any international transfer of their personal data by contacting the a26gam support team.
a26gam retains personal data for no longer than is necessary for the purposes for which it was collected, subject to overriding legal and regulatory retention obligations. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Identity & KYC documents (CNIC) | 5 years from account closure | AML regulatory obligation |
| Financial transaction records | 5 years from transaction date | AML / licensing requirement |
| Gaming activity history | 5 years from last activity | Licensing / responsible gaming |
| Customer support communications | 3 years from last interaction | Legitimate interests / legal claims |
| Marketing preference records | Duration of account + 2 years | Consent record-keeping |
| Technical / log data | 13 months from collection | Security / fraud prevention |
Upon expiry of the relevant retention period, personal data is securely deleted or irreversibly anonymised. Where data is anonymised, it may be retained indefinitely for statistical and platform improvement purposes, as it no longer constitutes personal data.
The a26gam website uses cookies and similar technologies (including local storage and session storage) to operate the platform, maintain your login session, remember your preferences, and analyse platform usage. The following categories of cookies are used:
a26gam does not use third-party advertising cookies or share cookie data with advertising networks for the purpose of serving targeted advertisements on other websites.
a26gam implements comprehensive technical and organisational security measures designed to protect personal data against unauthorised access, loss, destruction, alteration, or disclosure. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights or freedoms, a26gam will notify affected players without undue delay and in accordance with our obligations under applicable data protection law.
Subject to applicable law and the legal basis under which a26gam processes your data, you hold the following rights in respect of your personal data held by a26gam:
The a26gam platform is strictly intended for adults aged 21 years and above. a26gam does not knowingly collect personal data from any person under the age of 21. Our mandatory CNIC-based KYC process is specifically designed to identify and prevent access by minors.
If a26gam becomes aware that personal data has been collected from a minor, the account will be immediately closed, all associated data will be deleted (subject to any legal obligations to retain evidence of the underage access), and any funds deposited will be returned to the original payment source.
With your explicit opt-in consent, a26gam may contact you with promotional offers, bonus notifications, cricket betting alerts (including PSL season promotions), new game announcements, and seasonal gaming updates via SMS to your registered Pakistani mobile number, email, or in-platform notifications.
You may opt out of all marketing communications at any time by:
Opting out of marketing communications does not affect the sending of transactional messages (such as deposit confirmations, withdrawal notifications, KYC status updates, or responsible gaming communications), which are sent as part of the a26gam service and cannot be individually disabled.
a26gam may update this Privacy Policy from time to time to reflect changes in our data practices, applicable laws, or the services we offer. The version number and effective date displayed at the top of this document will be updated to reflect any revision.
Where material changes to this Policy affect how we process your personal data or the rights available to you, a26gam will provide advance notice of at least seven (7) calendar days via the mobile number or email address registered on your account before the revised Policy takes effect.
We recommend that all Pakistani players review this Privacy Policy periodically to stay informed about how a26gam handles their personal data. The current version of this Policy is always accessible on the a26gam website.
For all privacy-related enquiries, data rights requests, or concerns about how a26gam handles your personal data, please contact the a26gam privacy team through the following channels:
a26gam acknowledges all privacy-related requests within 48 hours and provides a substantive response within 30 calendar days of receiving a valid, identity-verified request. Complex requests may require up to an additional 60 days, in which case a26gam will notify you of the extension and the reason for the delay within the initial 30-day window.
You are in control of your personal data — here is what that means in practice
Request a complete copy of all personal data a26gam holds about you, delivered free of charge within 30 days.
Request correction of any inaccurate or outdated personal data in your a26gam account at any time.
Request deletion of your data where it is no longer required, subject to legal retention requirements.
Limit how a26gam processes your data in specific circumstances, such as while a data dispute is being resolved.
Receive a machine-readable copy of data you provided to a26gam, where technically feasible.
Object to marketing communications or processing based on legitimate interests — effective immediately upon request.
Six ways a26gam actively safeguards your personal data every single day
Every byte of data transmitted between your device and a26gam's servers is encrypted using 256-bit SSL/TLS. This applies whether you are accessing a26gam on Jazz 4G in Karachi or on Wi-Fi in Islamabad — your data is always protected in transit.
a26gam will never sell, rent, or commercially transfer your personal data to any third party for their own purposes. Pakistani players' data stays within the a26gam ecosystem and is shared externally only as required by law or to deliver our services.
Your CNIC scans and identity documents are stored using military-grade encryption on secure servers. Only authorised a26gam KYC personnel can access these files, and access is logged and audited for every Pakistani player account.
JazzCash, EasyPaisa, and bank account details are tokenised immediately upon submission. a26gam does not store complete payment credentials on standard servers — they are isolated in PCI-DSS compliant vaults.
Once legal retention periods expire, a26gam automatically deletes or anonymises your data. We do not hold onto your information indefinitely — personal data is purged according to a strict retention schedule (see Section 9 above).
Submit a data access, correction, or deletion request to our support team, and you will receive acknowledgment within 48 hours and a full response within 30 days. No red tape, no delay tactics — your data, your rights.
Join thousands of Pakistani players who trust a26gam with their personal data and enjoy secure, transparent, and responsible gaming. Cricket betting, live casino, and 3,000+ slots — all with world-class data protection. 21+ only.